Privacy Policy
Effective Date: March 11, 2024
At EXODUS AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our platform. By accessing or using EXODUS AI, you consent to the practices described in this policy.
1. Information We Collect
When you use EXODUS AI, we may collect the following types of data:
a. Information You Provide
-
Account Information: When you sign up, we collect your name, email address, and login credentials.
-
Uploaded Content: Any files, audio recordings, or documents you upload for processing.
-
Payment Information: If you subscribe to our services, we may collect billing details (handled securely by third-party payment processors like Stripe).
b. Information Collected Automatically
-
Usage Data: We track interactions, such as pages visited and features used, to improve our service.
-
Device & Log Information: We collect details like IP addresses, browser type, and operating system for security and analytics.
-
Cookies & Tracking Technologies: We use cookies to enhance your experience and improve website performance.
2. How We Use Your Information
We use the information collected for the following purposes:
-
To Provide Services: Processing your uploaded content for transcription and analysis.
-
To Improve & Optimize: Enhancing AI models and platform functionality.
-
To Ensure Security: Detecting fraud, abuse, and unauthorized access.
-
To Communicate: Sending service updates, support messages, and promotional content (with your consent).
3. Data Storage & Security
We take data security seriously and implement industry-standard measures to protect your information. However, no system is completely secure, and we encourage users to take precautions when sharing sensitive data.
-
Encryption: Uploaded data is encrypted in transit and at rest.
-
Access Controls: Only authorized personnel can access certain user data.
-
Data Retention: We retain your uploaded content for service-related purposes and periodically delete inactive data.
4. How We Share Your Information
We do not sell your personal data to third parties. However, we may share data in the following cases:
-
With Service Providers: We work with trusted third parties (e.g., cloud hosting, payment processors) to provide our services.
-
For Legal Reasons: We may disclose data if required by law or to enforce our policies.
-
Aggregated & Anonymized Data: We may use non-identifiable data to improve our AI models and platform performance.
5. Your Choices & Rights
You have control over your data and can:
-
Access or Delete Data: Request copies of your data or deletion of personal information.
-
Manage Cookies: Adjust browser settings to disable cookies.
-
Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
To request data access or deletion, contact us at support@exodus-ai.org.
6. Handling of Uploaded Content
By using EXODUS AI, you acknowledge that:
- We may process, analyze, and improve the quality of your transcriptions.
- We reserve the right to delete offensive content that violates our policies.
- We may use anonymized data to refine our AI models and improve services.
We respect your ownership of uploaded content but require these rights to ensure the best possible user experience.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website. Your continued use of EXODUS AI after updates signifies acceptance of the revised policy.
8. Contact Us
For questions or concerns regarding your privacy, please contact us at support@exodus-ai.org.
By using EXODUS AI, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Related Policies
Our Commitment to Data Protection
Secure Storage
Your data is encrypted and stored securely using industry-standard protocols.
Privacy by Design
We build our services with privacy as a fundamental consideration.
User Control
You maintain control over your data with easy access and deletion options.